Returns & Exchange Policy
Applicable only for orders within the U.S.
Requests for returns or exchanges must be made within 15 days of the purchase date.
RETURNS:
We’re sorry to hear you’d like to return an item.
To proceed, please email us at turban.usa1984@gmail.com with your order number and reason for return. We’ll reply with detailed instructions.
You may choose between:
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Store Credit for future purchases.
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Refund of the returned product’s amount.
Please note: Shipping fees are non-refundable.
To be eligible for a return, items must be:
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Unused
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Unwashed
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Undamaged
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In perfect condition
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In their original packaging with all tags attached
Once we receive and process your return, we’ll notify you via email.
Refunds will be issued to the original payment method used at checkout. For credit card payments, processing times may vary depending on your bank.
Please note: Return shipping costs are the responsibility of the customer.